Terms and Conditions
Returns Policy & Instructions
Please choose carefully, as purchases are final – we do not give refunds for change of mind.
Please note: Colours may appear slightly different via our website due to computer picture resolution and individual monitor settings.
At Sierra Rose we stand behind our products. If for any reason you are not completely satisfied with your purchase please email us immediately and attach photos. We will replace or exchange it, or refund your full purchase price pursuant to our Returns Policy.
All returns must have a Return Number (RN). To obtain an RN number, please contact us by email. Please allow up to 48 hours for a response via email. Items returned without an RN number will not be accepted, and we do not guarantee that the item will be returned to you. Pack and seal your return items securely, in the original packaging. Please ship your return with our courier who will provide you with a tracking number to ensure that your package does not get lost, we will not accept responsibility for lost packages. Our courier must be prepaid as we will not accept COD packages.
We will only refund courier charges if we sent the wrong item or the item sent was defective. Please contact us in relation to what courier service to use for your return.
Once your package has been received your refund or exchange will be processed within 10 business days. Any refund will be issued in the same form as the original payment. You will be notified when we process the refund.
All returned items must be in the original condition as purchased - unworn and with tags and labels attached and in our packaging. We do not accept washed items. In order to help us process your return, please include your name, address, email address, phone number, transaction number and instructions. Any comments would be appreciated.
The images or any materials on this site are for on-screen viewing only. They may not be copied, adapted, reproduced, manipulated or used in any way without specific written consent from Sierra Rose. Unauthorized use or reproduction of a photograph constitutes copyright infringement.
We are happy to share our Pinup Women's Apron images from our portfolio to accompany editorial coverage (including social media). Please email us to request such images to be sent to you by email.
Please also contact us if you would like to place a link to any part of our website.
We have a registered trademark. Sierra Rose Designer Homewares ®
To not copy or adapt or tamper with this website, misrepresent your identity or conduct fraudulent activities on our website.
To not transmit any viruses, hack data or engage in any hacking activity of any type.
To only access this website for your personal use.